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Hello, Je suis Rizvan Haidaraly
À propos
Accompagner les entreprises à mettre l’humain au cœur de leur performance, en développant des environnements de travail plus sains, plus engageants
Contact
Mon Site
Mon Linkedin
Formations
2003
Lycée Jean Mermoz
Montpellier
Work Experience
2024-Present
REDPEAKS SA
As a Global Sales Manager at Redpeaks, I am passionate about creating and implementing innovative sales strategies nationally and internationally. I am responsible for optimizing commercial performance and forming strong partnerships in various markets. I am motivated by the idea of helping companies achieve their growth goals by offering solutions tailored to their customers' needs. My vision: to build a future where sales teams transcend borders and thrive in a dynamic global environment. My mission: * Development and execution of global sales strategies * Management of regional sales teams to achieve growth objectives * Development of strategic partnerships in emerging markets * Analysis of market trends to anticipate and meet customer needs
2018-2024
IBM SA
• Spearheaded technical crisis resolution across Romandie, excelling in Complaint and Operation Management. • Implemented proactive Emergency Planning protocols, maintaining service excellence during critical events such as pandemics. • Strategically managed supplier relations, significantly reducing inventory and enhancing operational efficiency. • Demonstrated expertise in People Management of team o 20 persons, fostering team growth and professional development. • Drove Business Management initiatives, identifying and capitalizing on new market opportunities. • Oversaw Maintenance Contract Management, adeptly handling complex operations. • Led a dedicated 24/7 Technical Support team, ensuring robust hardware service continuity for Romandie customers. • Successfully negotiated and secured Maintenance Service contracts, guaranteeing consistent renewal.
2015-2018
IBM SA
• Delivered proactive advisory services and insightful reports, optimizing customer satisfaction with IBM support. • Provided expert local support for Mainframe, AIX, x86, and Storage systems to high-priority clients in Romandie. • Engaged in direct field support, representing the face of IBM to end customers.
2007-2015
IBM SA
• Provided comprehensive field support across the entire IBM portfolio, catering to sophisticated banking clients and national accounts. • Undertook a dual role as a dedicated Account Advocate for key clients in the Insurance and Banking sectors, as well as major national corporations.
2005-2007
IBM SA
• Delivered expert technical hardware support for IBM Power Servers to high-value clients across EMEA (Europe, Middle East, Africa). • Performed comprehensive health check reports, offering proactive recommendations to avert system issues for premier international customers. • Contributed to R&D initiatives by supplying vital feedback to enhance server stability and performance.
2005-2005
IBM SA
• Spearheaded supervisory role for technical teams, collaborating
with laboratory specialists to expedite the launch of IBM's
cutting-edge high-end servers amidst stringent management
deadlines.
2004-2005
IBM SA
Conducted comprehensive testing and troubleshooting of IBM server components, ensuring high-quality performance standards in the Manufacturing Test Department.
Certifications
Summer 2025
